Privacy Policy

Lucent Design Inc. (hereafter referred to as "the Company") hereby establishes this Privacy Policy (hereafter referred to as "this Policy") to detail the approach towards handling users' personal information within the services offered through this website (hereafter referred to as "the Services").

  1. Article 1 (Personal Information)

    For the purposes of this Policy, "Personal Information" is defined in accordance with the Personal Information Protection Act as information pertaining to an identifiable, living individual. This includes but is not limited to, details such as the individual's name, date of birth, address, telephone number, and any other descriptors that can be used to specifically identify the individual. It also encompasses data related to physical characteristics, fingerprints, voiceprints, and any piece of information that allows for the identification of a specific individual by itself, such as the insurance number on a health insurance card.

  2. Article 2 (Methods of Collecting Personal Information)

    The Company may request users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when they register for use. Additionally, the Company may collect information on transactions, including users' personal information and payment information from its partners (including information providers, advertisers, and ad distribution partners, hereinafter referred to as "Partners").

  3. Article 3 (Purposes of Collecting and Using Personal Information)

    The Company collects and uses personal information for the following purposes:

    1. To provide and operate the services offered by the Company.
    2. To respond to user inquiries, including verification of identity.
    3. To send emails about new features, updates, campaigns related to the services being used, and information on other services offered by the Company.
    4. For necessary communication with users, such as service maintenance and important notices.
    5. To identify users who violate the terms of service or engage in fraudulent or improper activities and to prevent their use of the services.
    6. To enable users to view, modify, delete, and check the usage status of their registered information.
    7. To process billing for users of paid services.
    8. For other purposes related to the above.
  4. Article 4 (Change of Purpose of Use)

    1. The Company reserves the right to modify the purpose for which personal information is used, provided such new purpose is reasonably connected to the original purpose of collection.
    2. Should the purpose of use change, the Company will inform users of the revised purpose by means deemed appropriate by the Company or by announcing it on this website.
  5. Article 5 (Third-Party Provision of Personal Information)

    1. The Company will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases and unless such provision is permitted by the Personal Information Protection Act and other applicable laws:
      1. When it is necessary to protect an individual's life, body, or property and obtaining the individual's consent is difficult.
      2. When specifically necessary for improving public health or promoting healthy child development and obtaining the individual's consent is difficult.
      3. When cooperation with a government institution, local public body, or an individual or entity entrusted by them to execute tasks prescribed by law is required, and obtaining the individual's consent could impede the performance of such tasks.
      4. When the Company has previously notified or publicized the purpose of use that includes provision to third parties and has reported to the Personal Information Protection Commission about:
        1. The purpose of use, including the provision to third parties.
        2. The categories of data provided to third parties.
        3. The means or methods of providing to third parties.
        4. The procedure to suspend the provision of personal information to third parties upon request.
        5. The method to accept requests from individuals.
    2. Despite the provisions above, certain situations do not constitute providing personal information to third parties:
      1. When the Company entrusts the processing of personal information to third parties, either partially or in full, as necessary for achieving the intended purpose of use.
      2. When personal information is shared as a result of business succession or for similar reasons.
      3. When personal information is used jointly with specified parties, provided that the Company has notified the individual in advance or made readily accessible the following details: the nature of the information being shared, the scope of parties involved in the joint use, the purpose of such use, and the name of the party responsible for managing the personal information.
  6. Article 6 (Disclosure of Personal Information)

    1. Upon request from an individual for the disclosure of their personal information, the Company commits to promptly providing such information to the individual. However, should disclosing information potentially lead to any of the following situations, the Company reserves the right to refrain from disclosing all or part of the requested information. In these instances, the Company will promptly inform the individual of its decision. Additionally, a processing fee of 1,000 yen will be charged for each disclosure request:
      1. If disclosure could potentially harm the life, body, property, or other rights and interests of the individual or a third party.
      2. If disclosure could significantly obstruct the proper execution of the Company's operations.
      3. If disclosure would lead to a violation of other laws.
    2. The Company does not disclose non-personal information, such as browsing history and characteristic data, as a general rule.
  7. Article 7 (Correction and Deletion of Personal Information)

    1. Users have the right to request corrections, additions, or deletions (hereinafter collectively referred to as "correction, etc.") to their personal information in the Company's possession if such information is found to be inaccurate.
    2. Upon determining that a user's request for correction, etc., is necessary, the Company will promptly make the requested corrections, additions, or deletions to the relevant personal information.
    3. Following any corrections etc. made in accordance with the above provisions, or if the Company decides not to make any corrections, etc., it will promptly inform the user of its decision.
  8. Article 8 (Suspension of Use, etc. of Personal Information)

    1. Upon receiving a request from an individual to suspend or delete their personal information on the basis that it has been processed beyond the agreed purposes or obtained through deceitful means, the Company will undertake the necessary investigations without delay.
    2. Should the investigation indicate that it is appropriate to honor the request, the Company will immediately proceed to suspend or delete the relevant personal information.
    3. The Company will inform the individual promptly following any action to suspend or delete personal information or a decision against such action.
    4. If suspending or deleting personal information proves to be excessively burdensome or impractical due to significant costs or other substantial reasons, and if alternative measures can be implemented to safeguard the individual's rights and interests, the Company will adopt such measures instead.
  9. Article 9 (Changes to Privacy Policy)

    1. The provisions of this Policy are subject to change at the discretion of the Company, without prior notice to users, except for aspects specifically governed by law or explicitly outlined within this Policy itself.
    2. Any amendments to the Privacy Policy will become effective as soon as they are published on this website unless the Company indicates a different effective date.
  10. Article 10 (Contact Information)

    For any questions or concerns related to this Privacy Policy, please reach out to us at:

    Address
    Ginza Ashizawa Bldg. 2F, 3-13-11 Ginza, Chuo-ku, Tokyo, JAPAN
    Company
    Lucent Design Inc.
    President
    Takahiro Matsuo